FAQ

How can I reach you?
I’m always here to help!

Whether you have a question or just want to chat about my swimwear, I’m available every day of the week.

My Hours:
Mon – Fri: 9:00 AM – 5:00 PM
Sat – Sun: 10:00 AM – 4:00 PM

I do my best to reply within 48 hours, but I always strive to respond as quickly as I can.

✉️ Email me at: info@susans-swimwear.com
How long do I have to return my order?
I want you to love your swimsuit as much as I loved making it.

If for any reason it’s not quite right, you can return it within 30 days of receiving it.

Just send me an email, and we’ll take care of everything.

✉️ Email me at: info@susans-swimwear.com
What payment methods do you accept?
I’ve made it simple and secure for you to pay. You can use Amex, Maestro, Visa, MasterCard, and all other major credit cards. Whatever works best for you.
How is your swimwear made?
Every swimsuit I make is crafted with care and attention to detail.

I handpick the finest fabrics and personally oversee every step of the process in my studio.

My goal is to create swimwear that not only looks beautiful, but also fits comfortably and lasts for years to come.
How should I care for my swimsuit?
Swimwear is made to move with you—but a little care goes a long way.

To keep your swimsuit looking its best, I recommend gently rinsing it in cold water after each use and laying it flat to dry in the shade.

Avoid rough surfaces and strong detergents to preserve the fabric and fit.

If you ever have any questions about caring for your swimsuit, just let me know—I’m always here to help.
Do you offer free shipping?
Yes, I’m happy to offer FREE shipping across the USA!

Once your swimsuit is on its way, I’ll send you a tracking number so you can follow its journey—from my hands to yours.